[Ongoing] Degraded Performance

✅ Resolved: Failures across all CoinGecko services (2025-12-05)
Start Time: December 05, 2025 - 17:13 UTC+0800

This issue has been resolved.

We observe that services have recovered following a fix on CloudFlare. Team is still on standby.

🚨 Incident Status Update: Services Disruption (2025-12-05)
Start Time: December 05, 2025 - 16:45 UTC+0800

Current Status: Under Investigation, External Vendor Acknowledged

We are continuing to work with urgency to address the service degradation impacting all CoinGecko services (slow loading, API disruptions, access issues).

Key Update:
External Vendor Engagement: We have confirmed that the issue is related to our infrastructure provider, Cloudflare.

The Cloudflare team has acknowledged the incident and has declared an urgent internal response. They are actively investigating the root cause and committed to providing us with updates as soon as they have more information.

Our engineering teams remain fully engaged, working in parallel with Cloudflare to identify potential workarounds and prepare for resolution deployment.

We sincerely apologize for the continued disruption this is causing. We appreciate your patience as we push our vendors and internal teams to restore full service stability and will provide the next update as soon as we have substantive information from Cloudflare or our internal investigation.

🚨 Failures across all CoinGecko services
Start: December 05, 2025 - 16:45 UTC+0800

We have received reports of degraded performance across our services. This may include slow loading, API disruptions, or issues accessing CoinGecko services.

Our engineering teams are aware of the issue and we are currently working with urgency to identify the root cause analysis and will share updates as soon as we can.

We know how frustrating it is when your experience is interrupted, and we appreciate your patience while we get things back up and running smoothly.

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